Returns

Within 90 days of invoice, A.C.E. School of Tomorrow accepts returns of materials that are in saleable condition, unmarked, unstamped, and with no sign of shelf wear.
If the PACE Test is removed, the PACE is nonreturnable. If the Test Key is removed, the Score Key is nonreturnable.
A 20 percent restocking fee is charged for each return.
Small amounts and frequent returns are discouraged. For example, returns of less than $75 total value may incur a minimum $15 restocking fee.
The following items are nonreturnable for a refund: the aceconnect^® access fee, ePACEs, School Management, training materials, printed forms, and individual components of sets or kits.

Contact Customer Service for a Return Merchandise Authorization (RMA), and include it in the package you are returning.
Include your copy of the invoice in the package.
Properly wrap, tie, and tape the carton and send it to A.C.E. Please use UPS to ensure tracking of the return. (Note: Newspaper should not be used as packing material as it smears the PACEs.)
After processing, proper credit will be applied to your account, and a Returns Credit Invoice will be issued.
Please allow three to six weeks for processing.

1-800-925-7777 (Domestic)
+615-612-5166 (International)
[email protected]