A.C.E. School of Tomorrow considers the protection of all personally identifiable information the aceconnect ePACE platform, web store, websites, and apps receives from its site visitors and customers as critical to its mission. Please be assured that A.C.E. School of Tomorrow has security measures in place to protect against the loss, misuse, and alteration of any information received from you. As with any transmission over the Internet, however, sending personal information always involves some element of risk. To minimize this risk, A.C.E. School of Tomorrow encrypts all information that you submit when ordering its products or services using the Secure Sockets Layer (SSL) protocol.
Further, A.C.E. School of Tomorrow assures you that A.C.E. School of Tomorrow uses the information the platform gathers from you only for the purposes and in the manner explained below.
Sending You Responses and Updates
The policy of A.C.E. School of Tomorrow is to respond to email questions, requests for product or service information, and other inquiries that A.C.E. School of Tomorrow receives. A.C.E. School of Tomorrow may retain this correspondence to improve products, services, and the aceconnect ePACE platform, and for other disclosed purposes. Frequently, A.C.E. School of Tomorrow retains contact information so that A.C.E. School of Tomorrow can send updates or other important information about the services and products. Occasionally, these updates and other important information may be sent by third parties on A.C.E. School of Tomorrow’s behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with A.C.E. School of Tomorrow that contains provisions ensuring the privacy and security of any transferred information and limiting the third party’s use of the shared information to sending updates or providing service on A.C.E. School of Tomorrow’s behalf.
Facilitating the Support, Renewal, and Purchase of Products and Services
A.C.E. School of Tomorrow may use the information you submit to contact you to discuss the support, renewal, and purchase of its products and services. A.C.E. School of Tomorrow may also provide the information you submit to a subsidiary, business partner, representative, or affiliate (either within or outside the United States) so that the subsidiary, business partner, representative, or affiliate can contact you and facilitate the support, renewal, and purchase of A.C.E. School of Tomorrow products and services. You may receive a communication directly from one of our subsidiaries, business partners, representatives, or affiliates. Please be assured that any subsidiary, business partner, representative, or affiliate who contacts you for one of these purposes has agreed to use the information A.C.E. School of Tomorrow supplies in accordance with a confidentiality agreement. To request the names and locations of subsidiaries, business partners, representatives, or affiliates to whom A.C.E. School of Tomorrow has provided your information, or to opt out of future notifications, please contact A.C.E. School of Tomorrow at:
A.C.E. School of Tomorrow
P.O. Box 2707
Hendersonville, TN 37077-2707
If you submit payment from any websites or apps owned by A.C.E. School of Tomorrow, the sites may provide your Personal Information to appropriate financial institutions, processors, and third parties under contract with A.C.E. School of Tomorrow to provide a subset of the payment services (for example, tax calculation or fraud screening). In each case, your Personal Information will be used by such entity solely for its internal use in connection with fulfilling transaction services for A.C.E. School of Tomorrow. Your information will be treated as confidential by this entity, and will be transferred between A.C.E. School of Tomorrow and this entity only via encrypted means.
Requirement to Disclose Information by Law
If A.C.E. School of Tomorrow is required by law to disclose certain information to local, state, federal, national, or international government or law enforcement authorities, A.C.E. School of Tomorrow will do so. (For example, A.C.E. School of Tomorrow may disclose the identity of purchasers of certain software products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses.)
In Connection with Surveys
Periodically, A.C.E. School of Tomorrow may request information from customers via surveys. Participation in these surveys is completely voluntary, and respondents, therefore, can choose whether or not to disclose the information. Survey information will be used for purposes of monitoring customer satisfaction or improving the ePACE platform, A.C.E. websites, and apps.